Privacy Policy

This Privacy Policy explains how WOW Publishings (P) Ltd (“we”, “our”, “us”) collects, uses, stores, and discloses information from users of this website (the “Site”). This policy applies to all products and services offered by WOW Publishings (P) Ltd.

1. Personal Information We Collect

We may collect personal information when you register, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with the Site. This may include your name, email address, mailing address, phone number, and payment details (processed only through secure payment gateways).

2. Non-Personal Information

We may collect non-personal information such as browser type, device type, operating system, IP address, and general site usage data to help us improve our website and services.

3. Cookies & Consent

We use cookies and similar tracking technologies to enhance user experience, remember preferences, and analyse traffic. By continuing to browse our Site, you consent to the use of cookies. You can modify your browser settings to refuse cookies; however, some features of the Site may not function properly if cookies are disabled.

4. How We Use Your Information

To process and fulfil your orders and communicate order updates.
To respond to customer service requests and support needs.
To send order confirmations, shipping updates, and account-related communications.
To improve our Site, products, and services through aggregated analysis.
To send marketing communications if you have opted in to receive them.

5. Lawful Basis for Processing

We process your information based on your consent, contractual necessity (for order fulfilment), and our legitimate business interest in providing and improving our services. You may withdraw your consent at any time by contacting us.

6. Retention Period

We retain personal data as long as necessary to fulfil the purposes outlined in this policy and as required by law. Order and billing records are retained for up to seven (7) years to comply with accounting and tax regulations.

7. Sharing & Third Parties

We do not sell or rent personal data. We may share information only with trusted service providers (payment processors, couriers, email services) who help us operate our business. These third parties are contractually bound to handle data securely and use it only for the intended service.

8. International Transfers

Data may be processed outside India by our service providers. Where applicable, we ensure appropriate safeguards are in place to protect your information according to data protection standards.

9. Data Security

We use industry-standard encryption (SSL) and secure systems to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure; users share information at their own discretion.

10. Your Rights

You have the right to access, correct, or delete your personal data and to withdraw consent for marketing communications. Users in the European Union (EU) and other jurisdictions covered by data protection laws may also request data portability and restriction of processing.

11. GDPR & CCPA Notice (International Customers)

If you are located in the European Economic Area (EEA) or California, you have specific rights regarding your personal data, including access, deletion, correction, and portability. You can exercise these rights by contacting us using the details below. We do not sell personal data to any third party.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review the privacy policies of such sites before sharing personal information.

13. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new “Last Updated” date. Continued use of the Site after such updates constitutes acceptance of the revised policy.

14. Contact Us

WOW Publishings (P) Ltd
Regd. Office: S.No. 1A, Irani Market, Building No. D-38, Yerawada, Pune – 411006, Maharashtra, India.
Comm. Office: 252, Narayan Peth, Near Vijay Cinema, Laxmi Road, Pune – 411030, Maharashtra, India.
Phone: +91 90110 13210
Email: services@wow-ppl.com
Customer Support: Mon–Sat, 10 AM – 6 PM IST

Last Updated: October 13, 2025